Terms & Conditions

  • At 412 all children will feel secure, confident and relaxed.
  • Any child who does not respect the teachers and/or fellow children will be asked to leave the class. Parents/carers will be contacted immediately to come collect.
  • Any form of direct or indirect bullying or bad behaviour will NOT be tolerated and children will be asked to leave. Parents/carers will be contacted immediately to come collect.
  • 412 prides itself on equality, impartiality and fairness. The directors reserve the right NOT to teach/supervise children who do not adhere to this code of conduct.
  • All directors and teachers are DBS checked.
  • 412 are only responsible for children within class hours. Getting to and from classes is the responsibility of parents/carers.
  • All children MUST be dropped off, registered, collected and signed out by a responsible adult.
  • 412 will only accept positive use of its social media pages.
  • Any student that sustains a non-emergency injury within the class will receive basic first aid from a teacher if required.
  • Parents will be contacted if injury prevents the child from continuing the class.
  • If a serious injury occurs, professional medical help will be sought immediately and parents will be notified.
  • An accident form for any injury that has prevented a student continuing class will be filled out. Parents must sign this on collecting the student.
  • It is the responsibility of all parents to ensure the contact names and numbers we have for a student are correct.
  • The only numbers 412 can be contacted on are 01977 330412 or 07757737486.
  • 412 can be contacted via [email protected] or through our Facebook page.
  • All monies for classes are non-refundable and non-interchangeable.
  • It is the responsibility of parents/carers to ensure all children come to class wearing appropriate clothing and enough food and drink.
  • In the unlikely event of an emergency – students will be evacuated and congregate at the nearest fire safety zone.
  • We may use your childs image on social media for celebratory and positive posts (awards, showcases, achievements).
  • It is the responsibilty of parents or carers to let us know of any changes and amendments to the data we hold about your child.
  • 412 reserve the right to discontinue classes without a notice period where we feel communication from parents/guardians has been, in our opinion, aggressive, insulting, derogatory, unfair, factually incorrect, publicly damaging and/or abusive to the school’s teachers, coaches, students or reputation.
  • In the event that you have any reason to complain or have any comments you must immediately inform us in writing. Any verbal notification or electronic media complaint/comments must also be put in writing. Letters must be sent within 7 days of the origin of the complaint/comment. Any requests must also be written. 412 reserve the right not to reply. Some notifications received may be answered if in our opinion they are legitimate and appropriate.
  • Only complaints/comments/requests from our point of contact/emergency contact who signed the student up will be acknowledged. Peripheral family/friends/associates will not be acknowledged.
  • Non-attendees who give little, on-the-day or no prior notice may be charged for the lesson they miss. Payment will be requested to be brought to the next lesson.
  • Persistent non-attendees risk losing their place and/or not taking part in showcases. Unfortunately the ‘go-to-notification’ is that a child is poorly. Whilst we appreciate this happens, we would be concerned about underlying illnesses that affects them regularly and causes them to miss multiple lessons. 412 lessons can be very physically active and we would contact you with our concerns.
  • We staff and plan our lessons according to group size. This is for the students’ learning, safety and enjoyment. On-the-day messages or no message at all is very disruptive. If an absence is unavoidable please let us know in advance when possible. If we feel a student is missing too many lessons, we reserve the right to withdraw their place and offer it to someone on our waiting list.
  • We expect FULL or VERY REGULAR attendance if students are to participate in the dance summer showcase, musical theatre production and any other performances. Irregular attendance affects the group as well as individual performances. Attendance is key to our students’ progression and we will contact you should concerns arise. The showcases/performances are successful due to the commitment of the students in EVERY lesson, not just those lessons leading up to the showcases/performances.
  • Our gymnastics classes are very physical. Students must always follow the instructions of the coaches. Like any sport, injuries can occur even when a student is following instructions. We try to minimise risks but strains, knocks, bruises, broken bones and other injuries can occur due to the physical nature of the sport. By agreeing to these terms and conditions you are accepting that injury may occur and are happy with our first aid procedures.
  • 412 cannot be held accountable for any injuries sustained in class due to the physical nature of an activity.
  • 412 cannot be held accountable for injuries sustained if teachers’ or coaches’ instructions have been ignored or if a student has taken it upon themselves to perform/do an activity without supervision or instruction.
  • The safety and welfare of our children is our principal priority. By adhering to the above we can help insure that 412 is a safe and fair place for young people.
  • 412 reserve the right to change the above terms and conditions.